Lender in Focus 2.7: The Money Shop Cash Lady Review

the money shop cash lady review

The Money Shop Cash Lady Review

the money shop cash lady review

As we near the end of our in-depth review of The Money Shop we wanted to provide you with The Money Shop Cash Lady Review. As this is where we offer a more personal perspective about one of the UK’s most well-known short-term credit providers.

A trusted short-term credit provider

The Money Shop remains one of the most respected and prominent high street lenders. With over 250 branches operating in the UK alone.

Globally, The Money Shop is part of the Dollar Financial group, who have over 1000 locations across seven countries.

Also, The Money Shop provides a broader range of financial services. Something which goes beyond the payday/ instalment loan offering provided by most lenders.

Offering secured and guarantor credit solutions give customers of The Money Shop means to obtain credit in many ways. It also means that there are more cost-effective ways to access finance. Especially, if a customer has an asset to borrow against (in the case of Pawnbroking). Or, a trusted friend or family member through their partnership with George Banco.

The Money Shop has a strong high street presence through its network of physical stores. Also, it provides an excellent online experience through the company website https://www.themoneyshop.com.

One of the most interesting things about The Money Shop is the number of services and financial products detailed on their website:

  • Personal loans (up to £5000)
  • Short-term Loans (up to £2000)
  • Travel Money
  • Cheque Cashing
  • Gold buying
  • Guarantor loans
  • Payday Loans
  • Western Union
  • Business Card
  • Retail Jewellery

One thing for sure is if you have a financial need of any kind, it is likely The Money Shop will have a solution you can explore to obtain cash in an emergency.

Commitment to Customer Service

The Money Shop is always committed to customer service. Furthermore, they provide extensive support Monday to Friday from 8 am – 7 pm.

It also offers telephone support on Saturdays and Bank Holidays.

Judging by the comments and praise we can see from their customer reviews, it is clear The Money Shop place customer experience as a priority. They also take the time to respond personally to almost every comment.

What their customers say

 

Although The Money Shop has had some challenges to overcome from 2015, over 90% of all customers reviews rate their service as 4+ stars. (with over 78% rating their service 5 stars.) Something which clearly demonstrates a consistent focus on customer satisfaction.

A 9.2 average from over 1300 reviews is a score most businesses would be very proud of.

One of the key benefits of a 3rd party review platform is understanding what the company performance has been like most recently.

Companies often change over time with new personnel and management. New ideas and approaches can often impact the service provided. Therefore, looking at customer reviews from a couple of years ago may not be the most accurate barometer.

The Money Shop are currently one of the highest-rated short-term credit providers in the UK which speaks volumes.

Making repayments

As with most modern lenders, making repayments is a fairly straightforward process. If you have a debit account, you will likely be set up with automatic payments, taken on a pre-agreed date(s).

You can also make early repayments without early penalty fees. The Money Shop charges interest calculated on a daily basis. Paying back any outstanding loan balance early will help you to lower the cost of borrowing.

This is important for customers who want to manage their money better.

You can also complete early payments online. Simply do this through your online account for ease of use. For most people, this can be done easily through a mobile device.

Financial Conduct Authority authorisation

The Money Shop are of course fully regulated and authorised by the FCA. This is a rule for any loan provider wishing to offer financial services to our valuable customers.

Also, they are full members of the National Pawnbroking Association. And, founders of the Consumer Finance Association.

This is a company who take compliance and regulation very seriously.

The Money Shop: Our Summary

The Money Shop is one of the biggest short-term lenders in the marketplace. Also, they have many thousands of satisfied customers who use their many services on a daily basis.

They are a traditional ‘Bricks & Mortar’ business as well as providing an online proposition. And this means you can speak to somebody face to face if you find it easier or convenient.

Not everybody is comfortable applying for finance online. While not everybody has a smartphone, tablet or computer available.

This means The Money Shop has many advantages over its online competitors when serving the broader marketplace. Moreso because it really serves the needs of it’s customers no matter who they are or where they are from.

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