Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Get in touch

If you need help with something, feel free to contact us using the form below.

Note: If your query is regarding an existing loan, please contact your lender directly

If you do not receive a response within 48 hours, please check your spam/junk folder.

You are more than welcome to contact us via email at customer.support@cashlady.com and we’ll get back to you as soon as possible.

You can also write to us.

Cash Lady Digitonomy Ltd
Steam Mill Business Centre
Steam Mill Street Chester
CH3 5AN

The above methods are the best ways to get in touch with us, although if needed you can also call us on 0203 966 9814. Please note that we cannot process loan applications via the telephone. All loan applications must be conducted through this website.

Complaints Handling Procedure

At Cash Lady, we always endeavour to provide the best service we can to our customers. It is important from this point of view that we are aware of any problems you may have in using our websites and services, or any complaints you may have in relation to any of our operations. More about complaints...