Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Frequently Asked Questions - CashLady

If you want to find out more about Cash Lady, this is the section for you. Use the shortcuts below to jump to our Frequently Asked Questions, which should answer most of your queries, or find out how to contact us if you've got a further question or are just looking for some help applying.

Representative example: Amount of credit: £1200 for 18 months at £90.46 per month. Total amount repayable of £1628.28 Interest: £428.28. Interest rate: 49.9% pa (variable). 49.9% APR Representative

We’re a fully authorised and regulated credit broker and not a lender.

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Your no obligation quote and APR will be based on your personal circumstances

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Am I eligible to apply?

Applying for a cash loan make sure you suit the eligibility crireria set up by lenders

If you’re 18 or over, employed with a regular income and a UK resident with a UK bank account, yes you can.

Is CashLady for women only?

No, It’s exactly the same for men and women.

Is CashLady a lender or a broker?

We’re an Financial Conduct Authority (FCA) authorised and regulated credit broker. We will never take a fee from our customers. This is our commitment to you.

How do I apply?

Go to our application page, complete your details (including your home, work, monthly income and regular expenses along with your banking details) and we’ll automatically forward your application to the lenders we work with.

If you are accepted by one of them, we’ll send you the details (and forward you to their website) so you can seamlessly complete the application directly with them.

How much money can I borrow?

  • We work with a panel of FCA authorised and regulated credit providers, and we can help you find a loan between £100 and £10,000
  • If your online loan application is accepted, you will normally receive your cash within 24 hours*
  • Loan terms offered can vary from 3 to 60 months
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How will you choose the right lender for me?

When you apply for a loan with Cashlady, our system will quickly present your credit application to our panel of UK based loan providers. Each lender will have their own, unique decision criteria based on a number of important factors.

Because our lenders are all FCA authorised and regulated, it means that they must all adhere to the FCA rules regarding rates, interest and affordability.

We know that most of our customers prioritise a successful loan decision above all else.

Based on your requirements, information submitted and the criteria of our lending partners, we make sure your application is matched to the loan provider most likely to issue you the requested funds.

How does CashLady find me a loan?

At Cashlady, we use an efficient decision tree that quickly matches your loan application with the right lender.

When building our online platform, we made sure that routing decisions were being taken in the best interests of the customer.

Because our system instantly sends your loan request to several lenders at once, the acceptance rates are normally much higher and the results are much faster.

You can normally expect an approval or rejection based on the responses we get from our lenders in less than 2 minutes.

What is the criteria when applying for a loan?

To be eligible for a loan through Cashlady, you must be at least 18 years old and be a UK resident.

You must have a valid mobile number and email address as this will be required to read and confirm your loan agreement.

It is also required so the lender can get in touch with you.

You will also need to have a bank account with a valid debit card. This is where the funds will be transferred to and where the collections will be made from.

Ideally, to be considered for a short term loan, you need to be in full-time or part-time employment with a regular income.

Being employed means that the loan repayment will coincide with your next payday and you will have sufficient income to repay the loan on time.

Loan applications are not usually accepted from those who are unemployed or on benefits.

What checks are carried out by short term loan providers?

The lenders we partner with are required by law to assess affordability for each loan application prior to approval.

These methods include running credit checks to get an idea of your current debt and how well you have managed other types of loans or financial commitments in the past.

This information will be provided by credit reference agencies such as Experian, Equifax or Callcredit and when the lender retrieves this information, it will leave a footprint on your credit record.

In addition, short term loan providers will try to understand how much you can afford to borrow and repay by confirming your employment and salary – so you may be required to provide proof of this.

Lenders may also need confirmation that the information you supplied on your application form is correct and they will verify this information with a phone call or email.

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What happens if my loan application is declined?

Usually this happens because of several common reasons:

  • Not meeting the minimum basic criteria
  • Existing loan or pending application with the lender
  • Outstanding loan with another lender
  • Affordability reasons

If we cannot find you a lender that will accept your loan application, we may transfer you directly to alternative firms and services. These can range from guarantor loans to credit building tools which may incur a monthly cost if you choose to use them.

In this article we have gathered a few tips that may help you to get your loan application approved.

Will a short term loan affect my credit score?

As with any other type of personal loan, short-term loans will appear on your credit report.

This is why paying your loan repayments on time is so important.

If you are unable to make your loan repayment(s) on time it is very important you contact your lender directly and ask for help in order to avoid a negative impact on your credit file.

If you do have a negative impact on your credit file, it may prevent you from obtaining loans or other forms of credit in the future.

Lenders share the details of your loan with credit reporting agencies such as Callcredit, Experian and Equifax.

You can access your credit report for free from websites such as clearscore.com and creditkarma.co.uk

For more information, read about the potential impact of short term loans on your credit report.

How do I repay my loan?

Your loan repayments will be collected from your chosen bank account on your set repayment date via a process known as Continuous Payment Authority.

This process enables lenders to collect the money from your bank account automatically, saving you the hassle of setting up a direct debit or calling up to repay over the phone.

Importantly, this process means you should never miss a loan repayment which will help protect your credit score - providing that there are sufficient funds in your account to cover the payment on your chosen repayment date.

Lenders can only try to access your debit account a maximum of two occasions on your repayment date.

To ensure that there are no surprises, they will normally send you reminders so you know when repayment is due.

Can I repay my loan early?

If you find that you are in a position to repay your loan early, you can always call your lender to discuss your options.

Depending on your loan provider, all you should need to do is make contact by telephone or log onto their website portal so you can make a loan repayment online. Please note there could be a fee attached to this.

It will usually be cheaper to clear your debts early, as you will only be charged the daily interest that you have had the loan open for.

What happens if I cannot repay my loan?

When taking out any type of personal loan, it is always strongly advisable to make all of your repayments in full and on-time.

When you apply for any type of short term credit you should calculate both your monthly residual income and your future ability to repay the loan in full.

If you fail to make your loan repayment on time, you may be charged a default fee of up to £15.00 (maximum). This fee is dependent on the lender and details of individual fees can be found within the loan agreement.

If you cannot repay your loan, a note of any failed payments may be sent to a credit reference agency and this may have a negative impact on your credit score.

How does CashLady make money?

As an FCA authorised and regulated credit broker, we do not attempt to take money from you at any point, no matter what. Instead, we get paid by lenders for introducing customers.

Why is the APR so high?

Because a short-term loan is generally for a year or less, the annual percentage rate can be high. This can be confusing at times, but it’s worth looking carefully at the costs of any loans you are offered.

How long does it take for the money to come through?

It varies between lenders and can be as little as ten minutes or as much as a few days.

Depending on a payday loans lender you can get money in ten minutes or in a few days

How do I set up loan repayments?

Each lender will have their own repayment policy which you will be able to review before you accept any offers from them. While they vary, most lenders will usually set up repayment to be made automatically using your bank details. Some lenders will also use continuous payment authority.

What is 'continuous payment authority'?

If repayment is automatically set up, the lender will attempt to withdraw the repayment amount on the date you agree with them. If the cash is not in the account when they try to do this, continuous payment authority allows them to make a limited number of repeat attempts to see if the money is there at a later point. Continuous payment authority can be cancelled by contacting the lender or your bank, although it is recommended that you make alternative payment arrangements.

Can I cancel/repay my loan early?

Each lender will have their own early repayment and cancellation policies and you will need to contact them directly to cancel.

It is worth noting that all personal loans have a 14-day cooling off period. If you change your mind about the loan within the first 14 days, you are able to cancel the loan. You will then have 30 days in which to repay the money borrowed. You can only be charged interest for the period you had the credit - any additional fees have to be refunded.

Ready for a quick loan?

CashLady Representative 49.9% APR

Representative Example

Amount borrowed: £1200 for 18 months
Number of repayments: 18
Interest rate p/a: 49.9% (variable)
Each repayment amount: £90.46
Total amount repayable: £1628.28

Warning: Late repayment can cause you serious money problems.
For help, go to moneyhelper.org.uk

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