Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Who are Bamboo?

Bamboo is an award-winning direct lender based in Southampton with offices in London and Caerphilly. Their loans are available for anyone who has a fair to good credit score, as well as guarantor loans for applicants with a poor credit history.


What sort of loans can you take out with Bamboo?

Bamboo offer a range of loan terms, with loans between £1,000 and £8,000. Unsecured loans are available between £1,000 and £5,000, while guarantor loans are available between £1,000 and £8,000.

What Representative APR rates are attached to the loan?

Bamboo’s representative APR is 49.70%, with a daily interest rate of 0.11%.

If you were to take out a £1,000 loan with a repayment term of 60 months, and an annual interest rate of 41%, you would be pay back a total of £2,365.07 across 60 monthly instalments of £39.42.

Are there a range of loan terms to choose from?

Yes, you can choose to pay back the loan anywhere between 12 and 60 months.

Can you repay a Bamboo loan before the agreed date?

You can contact the payments team by email or phone to be given your settlement figure. While the website doesn’t say so explicitly, this may also include either additional fees and/or further interest.

What you should do to apply for a Bamboo loan?

Bamboo say there are four steps to get your initial loan:

  • Use the website loan calculator to find the amount you want to loan, then receive an instant quote.
  • Based on the details provided, Bamboo will run an eligibility test, and if successful, you will be offered either an unsecured or guarantor loan.
  • Provide your bank, employment and income details. You will also need to provide your guarantor’s details (who can also be your partner) for a guarantor loan.
  • Confirm your employment status and address. Then you submit the information to be reviewed before receiving a final answer.

Are there any charges for late payments?

Yes, Bamboo may charge an additional £12 for each late payment.

How quickly do Bamboo pay out the loan?

Bamboo will try to pay out fund the same day as the loan application is approved. Applications received after 3pm with approved documents will have to wait until the next day. If you apply with a guarantor the funds are sent to the guarantor’s bank account.

What are Bamboo’s customer service details?

New customers should contact 0330 159 6011, or email customer@bambooloans.com.

Existing customers will have to log into their online account to contact customer services.

Opening hours:
Mon – Fri: 8am to 8pm
Saturdays: 9am to 2pm

Do Bamboo offer an online account?

Yes, once the loan agreement has been signed and returned customers will be provided with login details for their online account.

Do Bamboo have an app?

There is no app available for customers to manage their loans, only an online account.

What type of reviews do Bamboo customers leave?

As of March 2020, Bamboo have an excellent rating of 4.9/5 based on over 17,000 reviews on Trust Pilot.

Do the FCA regulate and authorise Bamboo?

Since 2/10/15 Bamboo Limited have been authorised to trade by the FCA. Visit the FCA register to see full details.

Bamboo summary

There are two types of loan available from Bamboo: an unsecured personal loan between £1,000 and £5,000 and a guarantor loan for between £1,000 and £8,000.

Payment terms for both types of loan range between 12 and 60 months, with an advertised representative APR of 49.70% and a daily interest rate of 0.11%.

In order to apply for a Bamboo you (and your guarantor) must be 21 or over. The guarantor must have a UK bank account, a good credit rating and not be an existing Bamboo customer. Applicants with only Job Seekers Allowance as their income should not apply.

Late payments could incur an additional charge of £12. You can repay the loan early and the settlement fee may also include extra costs.

You are given an online account to manage your loan but there is no app available.

Bamboo have a customer review rating on Trust Pilot of 4.9/5 based on over 17,000 independent reviews. They have been authorised by the FCA since 2015.

Representative 49.9% APR

Representative Example

Amount borrowed: £1200 for 18 months
Number of repayments: 18
Interest rate p/a: 49.9% (variable)
Each repayment amount: £90.46
Total amount repayable: £1628.28

Warning: Late repayment can cause you serious money problems.
For help, go to moneyhelper.org.uk


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