If you want to find out more about Cash Lady, this is the section for you. Use the
shortcuts below to jump to our Frequently Asked Questions, which should answer most
of your queries, or find out how to contact us if you've got a further question
or are just looking for some help applying.
Frequently Asked Questions - CashLady
Am I eligible to apply?
If you’re 18 or over, employed with a regular income and a UK resident with a UK
bank account, yes you can.
Is CashLady for women only?
No, It’s exactly the same for men and women.
Is CashLady a lender or a broker?
We’re a licensed, FCA regulated, broker. We will never take a fee from our customers and we only work with lenders directly - so nobody else will. This is our commitment to you.
How do we get paid?
As an FCA regulated credit broker, we do not attempt to take money from you at any point, no matter what.
We get paid by lenders for sending customers, so we don’t try to get
money from you as well at any point.
How do I apply?
Go to our application page, fill in your details
(including your home, work, monthly income and regular expenses along with your
banking details) and we’ll automatically forward your application to the lenders we work with. If you’re accepted
by one of them, we’ll send you the details (and forward you to their website) so
you can seamlessly complete the application directly with them.
Why is the APR so high?
Because a short-term loan is generally for a lot less than a year, the annual percentage
rate is very high. This can be confusing at times, but it’s worth looking carefully
at the costs of any loans you are offered. See our
Charges page for more.
How long does it take the money to come through?
It varies between lenders and can be as little as ten minutes or as much as a few
days. Even the lenders that take the longest often have an optional same-day or
same-hour charge if you want the money faster.
How do I set up repayment?
Each lender will have their own repayment policy which you will be able to review
before you accept any offers from them. While they vary, most lenders will usually
set up repayment to be made automatically using your bank details. Some lenders
will also use continuous payment authority.
What is continuous payment authority?
If repayment is automatically set up, the lender will attempt to withdraw the repayment
amount on the date you agree with them. If the cash is not in the account when they
try to do this, continuous payment authority allows them to make a limited number
of repeat attempts to see if the money is there at a later point. Continuous payment
authority can be cancelled by contacting the lender or your bank, although it is
recommended that you make alternative payment arrangements.
Can I cancel/repay early?
Each lender will have their own cancellation policy and you will need to contact
them directly to cancel. If the loan has already been taken out, you will need to
pay the interest for the amount of time that the loan has been active for. Some
lenders charge interest on a per-day basis, whereas others will charge a flat rate
for the month, so in some cases, it may not save you any money.
Write to us
You are more than welcome to contact us via email at
email@example.com and we’ll get back to you as soon as possible.
Please note that emails are only checked during office hours.
Monday - Friday
9:00am - 6:00pm
You can also write to us.
Money Gap Group Limited
PLEASE NOTE: Cash Lady is an online company and does not accept visitors in person.
Complaints Handling Procedure
At Money Gap Group Limited, we always endeavour to provide the best service we can
to our customers. It is important from this point of view that we are aware of any
problems you may have in using our websites and services, or any complaints you
may have in relation to any of our operations.
More about complaints...
Personal Information Procedure
Under the Data Protection Act 1998, if you are a customer of Money Gap Group Limited,
you have the right to make a request in writing for a copy of information or data
we may hold on you. This is known as a ‘Subject Access Request’. More about
requesting a copy of your information.
We specialise in financial products and work with some of the biggest lenders in
the UK and worldwide. We are one of the biggest, and most successful, payday loan
brokers in the UK.
If you would like to work with us, or even just find out more, you can email us
at firstname.lastname@example.org .
See our affiliates page for more information about joining CashLady Affiliate Programme
For any media enquiries, including interview requests, please contact us
We aim to give you a full answer within two working days.